The right signal, to the right person, the moment it matters
Riley continuously monitors your business and surfaces emerging risks and opportunities the moment they appear, so your team intervenes before they become problems
Revenue Intervention Signals
Automatic Pattern Detection
Riley continuously monitors every connected source and surfaces emerging trends the moment they appear
Customer Impact Score
Every pattern is ranked by its impact on support volume, CSAT, and retention so your team focuses on what matters most
Threshold-Based Alerts
Set alerts for any measure or account and get notified the moment something drops below your defined threshold
Delivered Where You Work
Alerts arrive via email, Slack, or in-app so your team is always the first to know and the first to act
Pattern OS
Emerging risks surface before your metrics do
PatternOS runs continuously across your behavioral, sentiment, support, and conversion data — detecting new patterns the moment they emerge and ranking each by its Customer Impact Score. Your team sees what's shifting before it shows up in a dashboard
Alerts
Act the moment a signal crosses your threshold
Configure alerts for any account, segment, or measure, and Riley notifies your team the instant something crosses your threshold. No monitoring required, no signal missed
What It Unlocks
Revenue Leaders
PatternOS flags shifting trends in retention, conversion, and sentiment as they emerge, giving leadership time to intervene, not just report
CS Leaders
Set thresholds on any health score factor and get alerted the moment an account crosses into risk, with the context to act immediately
RevOps & Strategy
Every signal PatternOS surfaces is ranked by business impact, so your team knows exactly which trends are worth responding to and which to monitor