Top Consumer Insights, Market Research & UX Research Conferences in 2026
2026 is shaping up to be a milestone year for consumer insights, market research, user research, and customer experience teams. With AI reshaping how organizations understand customers, the industry’s most influential events are bringing researchers, strategists, and insights leaders together to redefine what modern customer understanding looks like.
Below is a month-by-month guide to the most important insights, CX, and research conferences happening around the world in 2026. This list is designed to help teams plan travel, budget, and professional development for the year ahead.
February 2026: A High-Impact Start to the Year
Medallia Experience ’26
February 10–12, 2026 — Las Vegas, USA
A leading conference for customer and employee experience, with a strong focus on analytics, AI, and experience orchestration.
IIEX Asia Pacific 2026 (GreenBook)
February 3–4, 2026 — Bangkok, Thailand
A major event for insights, innovation, and emerging research technologies across the APAC region.
The Customer Experience Conference (London)
February 26, 2026 — London, UK
CX strategy, measurement, journey design, and leadership.
UX360 Research 2026 (Virtual)
February 4–5, 2026 — Online
A global summit dedicated entirely to UX research methods, analysis, and applied insight.
March–May 2026: CX, Insights Innovation, and UXR
CCW Digital Australia & New Zealand 2026
March 18–19, 2026 — Sydney, Australia
A major gathering for contact center leaders and CX operations teams.
Customer Service & Experience West 2026 (Reuters)
April 21–22, 2026 — San Diego, USA
A West Coast event focused on customer experience, service operations, digital transformation, and AI.
IIEX North America 2026 (GreenBook)
April 29–30, 2026 — Washington, DC, USA
One of the world’s most influential market research and insights conferences spanning AI, analytics, methods, and innovation.
UXinsight Festival 2026
April 20–22, 2026 — Leiden, Netherlands + Online
A community-driven UX research festival featuring workshops, keynotes, and hands-on research training.
Research Week 2026 by Learners
May 11-15, 2026 - San Francisco, USA
A flagship event for research, UX, and insights teams shaping how organizations learn from customers.
June–July 2026: Peak Season for Insights, UX, and CX
CX Summit EMEA 2026 (Forrester)
June 8–10, 2026 — Amsterdam, Netherlands
A flagship European event for CX, digital experience, and customer strategy leaders.
CX Summit North America 2026 (Forrester)
June 28–30, 2026 — Las Vegas, USA
A North American gathering centered on customer experience strategy, customer journeys, and digital optimization.
UXPA International Conference 2026
June 22–25, 2026 — Las Vegas, USA
One of the most established UX conferences, featuring a strong user research and human factors track.
UX360 Research Europe Summit 2026
June 23–24, 2026 — Berlin, Germany
An in-person UXR summit focused on applied research, case studies, and real-world impact.
Customer Experience 2026 (Frost & Sullivan)
July 14–16, 2026 — Location TBD
CX strategy, feedback programs, customer journeys, and digital experience design.
October 2026: The Biggest Insights Event of the Year
TMRE: The Market Research Event 2026
October 5–7, 2026 — Denver, USA
A leading global event for consumer insights, analytics, MRX leadership, and research innovation. Considered one of the industry’s “must-attend” conferences each year.
How to Choose the Right Conferences to Attend in 2026
Teams generally prioritize based on their goals:
For consumer insights & analytics leaders:
- TMRE
- IIEX North America
- IIEX APAC
- Medallia Experience
- Forrester CX Summits
For UX researchers & design researchers:
- UX360 Research Series
- UXinsight Festival
- UXPA International
- Learners Research Week
For CX & service transformation leaders:
- Medallia Experience
- Forrester CX Summits
- Customer Service & Experience West
- CCW ANZ
If we missed any conferences or emerging events, reach out and we can add it to the list.