Top Consumer Insights, Market Research & UX Research Conferences in 2026

2026 is shaping up to be a milestone year for consumer insights, market research, user research, and customer experience teams. With AI reshaping how organizations understand customers, the industry’s most influential events are bringing researchers, strategists, and insights leaders together to redefine what modern customer understanding looks like.

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Below is a month-by-month guide to the most important insights, CX, and research conferences happening around the world in 2026. This list is designed to help teams plan travel, budget, and professional development for the year ahead.

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Riley Features Table
Feature Why
Riley Model Update V2 Leverage a deeper, more accurate model that triangulates quantitative and qualitative data
Customer Impact Score Quickly prioritize customer insights
Market Trends Analysis Stay ahead of the competition by automatically tracking their online activity
Automated Survey Analysis Analyze survey data in seconds - no more complex pivot tables
Save Insights for Later Think an insight is interesting but not relevant right now? Save it and we'll remind you about it later
Refine Insights Write a simple prompt to have Riley's data models reanalyze your insights any way you like
Deeper Citations Easily track the sources of your insights
Commenting & Collaboration Easily discuss customer insights with your team and capture key perspectives automatically
Insights on Slack Share and discuss insights directly where your team works
Notifications Stay alerted to the most valuable insights and activities on Riley
Instant Research Plans Become a stronger researcher by letting Riley coach you on your research plan
Onboarding Guide Learn how to use Riley from your very first login
Security Improvements Keep your customer and research data safe on Riley
Performance Improvements Analyze data and generate insights faster than ever

February 2026: A High-Impact Start to the Year

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Medallia Experience ’26

February 10–12, 2026 — Las Vegas, USA

A leading conference for customer and employee experience, with a strong focus on analytics, AI, and experience orchestration.

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IIEX Asia Pacific 2026 (GreenBook)

February 3–4, 2026 — Bangkok, Thailand

A major event for insights, innovation, and emerging research technologies across the APAC region.

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The Customer Experience Conference (London)

February 26, 2026 — London, UK

CX strategy, measurement, journey design, and leadership.

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UX360 Research 2026 (Virtual)

February 4–5, 2026 — Online

A global summit dedicated entirely to UX research methods, analysis, and applied insight.

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March–May 2026: CX, Insights Innovation, and UXR

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CCW Digital Australia & New Zealand 2026

March 18–19, 2026 — Sydney, Australia

A major gathering for contact center leaders and CX operations teams.

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Customer Service & Experience West 2026 (Reuters)

April 21–22, 2026 — San Diego, USA

A West Coast event focused on customer experience, service operations, digital transformation, and AI.

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IIEX North America 2026 (GreenBook)

April 29–30, 2026 — Washington, DC, USA

One of the world’s most influential market research and insights conferences spanning AI, analytics, methods, and innovation.

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UXinsight Festival 2026

April 20–22, 2026 — Leiden, Netherlands + Online

A community-driven UX research festival featuring workshops, keynotes, and hands-on research training.

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Research Week 2026 by Learners

May 11-15, 2026 - San Francisco, USA

A flagship event for research, UX, and insights teams shaping how organizations learn from customers.

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June–July 2026: Peak Season for Insights, UX, and CX

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CX Summit EMEA 2026 (Forrester)

June 8–10, 2026 — Amsterdam, Netherlands

A flagship European event for CX, digital experience, and customer strategy leaders.

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CX Summit North America 2026 (Forrester)

June 28–30, 2026 — Las Vegas, USA

A North American gathering centered on customer experience strategy, customer journeys, and digital optimization.

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UXPA International Conference 2026

June 22–25, 2026 — Las Vegas, USA

One of the most established UX conferences, featuring a strong user research and human factors track.

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UX360 Research Europe Summit 2026

June 23–24, 2026 — Berlin, Germany

An in-person UXR summit focused on applied research, case studies, and real-world impact.

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Customer Experience 2026 (Frost & Sullivan)

July 14–16, 2026 — Location TBD

CX strategy, feedback programs, customer journeys, and digital experience design.

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October 2026: The Biggest Insights Event of the Year

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TMRE: The Market Research Event 2026

October 5–7, 2026 — Denver, USA

A leading global event for consumer insights, analytics, MRX leadership, and research innovation. Considered one of the industry’s “must-attend” conferences each year.

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How to Choose the Right Conferences to Attend in 2026

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Teams generally prioritize based on their goals:

For consumer insights & analytics leaders:

For UX researchers & design researchers:

For CX & service transformation leaders:

If we missed any conferences or emerging events, reach out and we can add it to the list.

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