Sales
Prioritize Every Customer Conversation
Riley gives every sales decision complete business context by connecting your CRM, customer conversations, product usage, support activity, and revenue data into one trusted understanding of every account.
Never Miss Revenue Opportunities
Identify the accounts that need attention before they become problems
Riley continuously monitors every customer and opportunity to surface expansion opportunities, churn risks, stalled deals, and the next best action—before they appear in pipeline reviews.
- Detect expansion opportunities months before renewal conversations begin
- Identify stalled deals and at-risk accounts from changes across CRM, product usage, support, and customer conversations
- Automatically prioritize where every sales rep should spend their time each day
Coach Every Rep Like Your Best Rep
Turn every customer interaction into coaching
Riley evaluates every call, meeting, email, and CRM update against your sales methodology to identify execution gaps and deliver personalized coaching for every rep.
- Measure adherence to your sales playbook across every customer interaction
- Identify coaching opportunities automatically, without manual call reviews
- Help new reps ramp faster with AI-driven, personalized feedback
Simulate Before You Send
Test messaging before it reaches customers
Create buyer personas that continuously evolve as customer behavior changes, then simulate outreach, pricing, and messaging before launching campaigns or contacting prospects.
- Keep buyer personas continuously updated as customer behavior evolves
- Test messaging against real customer segments before outreach
- Improve engagement with recommendations tailored to each persona
Power Every AI With Complete Business Context
The same business context that helps your teams make better decisions also enables Claude, ChatGPT, Copilot, and internal AI to deliver smarter, more reliable answers.
- Eliminate conflicting answers across AI tools
- Ensure every response reflects your business, not generic knowledge
- Give every answer transparent evidence and lineage