Blog

Riley's Radar

A space to share tips for product insights, tories about people, updates on what we’re building at Riley, and lessons learned along the way.

3/19/2025

When Product Meets the Front Lines - Announcing Riley's Partnership with Gong

When I first started doing user research, I focused heavily on first-hand methods — things like user interviews, surveys, and usability tests. From these, I uncovered valuable insights...

3/13/2025

Sharing Product Insights: Get Teams on the Same Page with Riley

Cross-team collaboration becomes a challenge when there's an overwhelming amount of data circulating, and it’s hard to pinpoint who has the right information at the right time...

3/11/2025

Understand Customers Faster, Build Better

The companies that win are the ones that can build quickly. By using Riley to automate the aggregation, analysis, and distribution of customer data...

3/6/2025

From Chaos to Clarity: How Riley Instantly Synthesizes Customer Insights

Today, more than ever, companies must move quickly. In fast-moving teams, decisions can’t wait. Whether it's refining a feature, responding to user feedback, or adjusting a...

2/26/2025

Achieving SOC 2 Compliance: How Riley Protects Your Data

Understanding your customers goes beyond just your data and includes their data as well. We deeply appreciate the trust you place in us with your valuable and confidential research data...

2/2/2025

Unearthing the Diamond: AI's Role in Product Insights & User Research

AI can help us all become super researchers, but only if we leverage it correctly. Discover how to maximize AI’s strengths and navigate its limitations so you can make your insights practice shine...

1/23/2025

Meet Riley: Your Personalized Product Insights Assistant

Announcing Riley AI’s Public Launch & Seed Round Raise

8/28/2024

Two Ways To Make User Insights More Impactful Using Machine Learning

How to use machine learning to make your user insights process more consistent, actionable, effective, and scalable...

7/24/2024

How to Ask Business-Centric User Research Questions - Part Two

A guide on how to ask questions in user research interviews that accurately align with your business goals of driving retention...

7/17/2024

How to Ask Business-Centric User Research Questions - Part One

A guide on how to ask questions in user research interviews that accurately align with your business goals of driving adoption...

7/8/2024

Thematic Product Insights For Making Better Strategies

I was chatting with a product manager who is working on a feature with the intent of improving user retention. To help formulate a direction, the product manager scoured user research notes...

We build incredibly fast - read about everything we've released for you.

Image of Riley AI-generated Research Plan

2/11/2025

Instant Research Plan - Release

Building the right features starts with asking the right questions. But knowing which questions to ask, which research method to use, and how to tie...

Tutorial for creating a new project on Riley AI

2/6/2025

Feb Release - 2025

Wow! January was an exciting month. We launched Riley publicly and added many new members to our community. Read our story...

3 steps to depict how Riley AI works: 1) Get Recommended Insights, 2) See Additional Survey Insights and 3) Refine Insights

1/23/2025

Launch Day Email - Community

We’re thrilled to share that today, Riley AI is officially live for everyone in the world to experience! We are also excited to announce that we...

Riley AI Platform with Recommended Insights and Additional Survey Insights overlaid on top

1/7/2025

Jan Release - 2025

Happy New Year from Riley! As we kick off 2025, we’re excited to bring you the latest updates that will help you start the year with even more powerful...

Ability on platform to recalculate the priority of an insight

11/13/2024

Nov Release - 2024 - Customer Impact

A highly requested feature from our community has been the ability for Riley to automatically prioritize your insights and allow you to also edit these priorities...

Select from a list of transcriptions to add to your Riley AI Project

9/9/2024

August Release - 2024

This month, we introduce two new features to make Riley an even more effective and helpful product insights platform for you! Automated Video Transcription...

Image of product insights Riley AI recommends based on the data inputted for a project

8/5/2024

July Release - 2024

We're thrilled to share that this month we released a number of functionalities to make Riley the best collaborative AI-powered product insights platform for you! 1. Uncover Better Insights...