Making data-driven decisions accessible to everyone
What began as conversations with product teams became a mission to turn buried insights into action. Riley uses AI to help teams uncover what matters most and move faster.
The Challenge
Why we built Riley
From hundreds of conversations with product leaders and founders, we heard the same thing: teams are sitting on valuable customer insights, but can’t act fast enough. Riley exists to close the gap between user research and product decisions.
Disconnected Data
Insights are scattered across different tools. User interviews are in one place, surveys in another, and sales calls somewhere else. It’s hard to track, connect, and act on them quickly.
Slow Feedback Loops
Teams hear critical feedback from users, but it often sits unused. Turning insights into product decisions takes too long, which prevents teams from responding when it matters most.
Misaligned Execution
Insights don’t always reach the right teams when they need them. Without shared context, teams make disconnected decisions and build in different directions.
Our Beginnings
Built from real problems
We started Riley in New York after hearing the same frustrations over and over—frustrations we felt ourselves. When our earliest users offered to pay to use us before we even launched, we knew we were onto something real and had the opportunity to change how teams work with data.
Our Values
What drives us forward
We believe better decisions start with faster, clearer insight, and that access to insight should never be a blocker.
Data For Everyone
We believe that understanding data should be simple and accessible for everyone, so every team member can uncover insights and help make better product decisions.
Impact-focused decisions
Data is only valuable when it drives real outcomes. Riley helps teams focus on what matters most: clear, actionable insights that lead to meaningful product and business impact.
Speed to Insight
Teams move fast and their tools should too. Riley accelerates the path from raw data to clarity, helping teams make better decisions while momentum is still on their side.
Continuous Discovery
Riley gets smarter with every customer interaction. We're building a platform that learns from users in real time, so teams can continuously discover, adapt, and grow together.
Our Team
Meet the Team Behind Riley
We're a passionate group of engineers, designers, and data scientists working to revolutionize how teams make data-driven decisions.
Join Our Mission
Be part of a team that's transforming how product teams understand and act on their data. Your skills will help more teams access insights and make better decisions.
