We’re excited to share the latest enhancements on Riley!
Proof Points
Riley makes it extremely easy for you to find the key evidence supporting your customer insights. Now, you can quickly access the exact conversations behind an insight. Simply click on it to view the supporting discussions and quotes.
Security & Compliance
We announced our SOC 2 Type II Certification last week, strengthening our commitment to keeping your data safe. You can find more information about our certification here.
Experience Enhancements
We added new enhancements to improve your overall experience on Riley, including:
Democratizing Access to Insights
You can now comment and tag your team members on important insights you don’t want them to miss. Your team members will receive an email notification, allowing them to quickly access the insight on Riley.
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Riley Model Update
We’ve released an updated version of our model, enabling Riley to extract deeper, more relevant insights from your data.
Speed Improvements
We’ve optimized our infrastructure, significantly reducing the time it takes for Riley to generate insights from all of your data.
You can try out all of these new capabilities yourself by logging in.
