Lead the Market: New Riley Features for Modern Tastemakers

Hi Riley Readers,

I’ve been thinking a lot about what it takes for companies to stand out today. AI has made building easier than ever. Now, the only way to win the market is to be a tastemaker: to lead, not follow. I also believe the only way to lead is by staying closest to the voice of the customer - understanding their needs first and acting on them before anyone else.

Today, we’re excited to announce two new features designed to help you become tastemakers.

Login today to try out our new capabilities.

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Ask Riley

Tired of digging through endless presentation decks, calls, chats, dashboards, and docs just to find one answer? With Ask Riley, just type your question, like “Why are users churning?” or “What’s confusing in onboarding?”, and get instant, evidence-backed answers, automatically analyzed and triangulated from all your customer data.

Autobuild: Generate Product Spec

Riley is proud to be the first to close the gap between listening to your customers and shipping real solutions. We’re launching a series of Autobuild features that let you turn insights directly into outcomes, starting with product spec generation.

• Click “Generate Product Spec,” and you’ll find all the insights Riley has generated from your data. Drag the insights you want to address, and Riley will turn them into a product spec with a clear engineering plan in seconds. You can refine the specs with more details as needed.
• I actually used this feature last week after a customer conversation about an expansion. The specs were so thorough that we built the feature within a day and won the customer expansion the very next day!
  • Don’t forget to upload your data or connect to our integrations with Zoom, Google Drive, and Gong (for sales data) to get the most out of Riley.

Early feedback says these features are transforming product insights and development the way Figma transformed design with multiplayer.